Privacy Policy for Code Credentia

Effective Date: 10/17/2024

At Code Credentia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By understanding our privacy practices, you can make informed decisions about how your data is handled.

We are committed to ensuring transparency, security, and compliance with data protection laws. This Privacy Policy covers the types of information we collect, how we use it, how we store it safely, and the rights you have regarding your personal data.

Please take a few minutes to read our Privacy Policy carefully. By using our site, you agree to the terms outlined here and can rest assured that your privacy is a top priority.

---

1. Collection and Storage of Personal Information

We collect personal information when you:

• Fill out a form on our website
• Contact us directly
• Schedule appointments
• Consent to SMS communications

This information may include your name, phone number, email address, and any other details you choose to provide. All personal data is securely stored and only accessible to authorized personnel.

---

2. Use and Sharing of Personal Information

Your personal information is used to:

• Provide services you’ve requested
• Send appointment reminders and follow-ups
• Communicate billing information
• Respond to your inquiries

We do not share your personal information, including phone numbers and SMS consent, with any third party or affiliate for marketing purposes.

---

3. Protection of Personal Information

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. All data is encrypted where applicable, and our systems are regularly reviewed to maintain high standards of security and integrity.

---

4. Access and Correction Requests

You may request access to or correction of your personal information at any time by contacting us through our website or by phone. We will respond to all requests in a timely and secure manner.

---

5. SMS Terms and Conditions

a. SMS Consent Communication

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

b. Types of SMS Communications

You may receive the following types of messages:

• Appointment reminders
• Follow-up care messages
• Billing notifications

Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Code Credentia at any time.”

c. Message Frequency

SMS frequency may vary depending on your services, but typically does not exceed 10 messages per week.

d. SMS Fees

Standard message and data rates may apply, depending on your carrier’s plan.

e. Opt-In Methods

You can opt-in to receive SMS messages by:

• Verbally agreeing during a conversation
• Submitting an online form
• Completing a paper form

f. Opt-Out Methods

To opt out of SMS messages:

• Reply “STOP” to any message
• Contact us directly to be removed from our messaging list

g. Help

For assistance, reply “HELP” or contact us at:
📞 631-482-7629
🌐 https://codecredentia.com

h. SMS Consent Checkbox Requirements

• The checkbox for SMS consent must not be pre-checked
• Users must be able to provide their phone number without opting into SMS
• This checkbox must be present on all forms where phone numbers are collected
• SMS consent must be exclusive to SMS communications

---

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our services indicates your agreement with the updated terms.

---

7. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Code Credentia
📍 254 Chapman Rd, Ste 208 #19352, Newark, Delaware 19702
🌐 https://codecredentia.com
📞 631-482-7629

Follow us on: