Privacy Policy for Code Credentia

Effective Date: 10/17/2024

At Code Credentia, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information. By accessing or using our website and services, you agree to the terms outlined in this policy.

1. Collection and Storage of Personal Information

We collect personal information when you:

Fill out a form on our website
Contact us directly
Schedule appointments
Consent to SMS communications

This information may include your name, phone number, email address, and any other details you choose to provide. All personal data is securely stored and only accessible to authorized personnel.

2. Use and Sharing of Personal Information

Your personal information is used to:

Provide services you’ve requested
Send appointment reminders and follow-ups
Communicate billing information
Respond to your inquiries

We do not share your personal information, including phone numbers and SMS consent, with any third party or affiliate for marketing purposes.

3. Protection of Personal Information

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. All data is encrypted where applicable, and our systems are regularly reviewed to maintain high standards of security and integrity.

4. Access and Correction Requests

You may request access to or correction of your personal information at any time by contacting us through our website or by phone. We will respond to all requests in a timely and secure manner.

5. SMS Terms and Conditions

a. SMS Consent Communication

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

b. Types of SMS Communications

You may receive the following types of messages:

Appointment reminders
Follow-up care messages
Billing notifications

Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Code Credentia at any time.”

c. Message Frequency

SMS frequency may vary depending on your services, but typically does not exceed 10 messages per week.

d. SMS Fees

Standard message and data rates may apply, depending on your carrier’s plan.

e. Opt-In Methods

You can opt-in to receive SMS messages by:

Verbally agreeing during a conversation
Submitting an online form
Completing a paper form

f. Opt-Out Methods

To opt out of SMS messages:

Reply “STOP” to any message
Contact us directly to be removed from our messaging list

g. Help

For assistance, reply “HELP” or contact us at:
📞 631-482-7629
🌐 https://codecredentia.com

h. SMS Consent Checkbox Requirements

The checkbox for SMS consent must not be pre-checked
Users must be able to provide their phone number without opting into SMS
This checkbox must be present on all forms where phone numbers are collected
SMS consent must be exclusive to SMS communications

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our services indicates your agreement with the updated terms.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Code Credentia
📍 254 Chapman Rd, Ste 208 #19352, Newark, Delaware 19702
🌐 https://codecredentia.com
📞 631-482-7629